Our Commitment to Responsible Gaming
Your wellbeing is our priority. Play safely and responsibly.
Play Responsibly Guidelines
🎯 Set a Budget
Decide how much you can afford to spend on lottery tickets before you start playing. Never exceed this amount, regardless of wins or losses.
- Only play with disposable income
- Set weekly/monthly spending limits
- Use our account tools to set deposit limits
- Never borrow money to play
⏰ Set Time Limits
Limit the time you spend on lottery activities to maintain a healthy balance in your life.
- Set specific times for checking results
- Don't let lottery activities interfere with work or family
- Take regular breaks from playing
- Use our session time reminders
🚫 Never Chase Losses
Accept that losses are part of lottery play. Never try to win back money you've lost by spending more.
- Accept losses as the cost of entertainment
- Don't increase spending after losses
- Take breaks if you feel frustrated
- Remember: each draw is independent
Get Help & Support
If you're concerned about your lottery playing habits, help is available. These organizations provide free, confidential support:
Responsible Gambling Australia
National helpline and online resources
Phone: 1800 858 858
Website: responsiblegambling.org.au
Problem Gambling Institute
Professional counseling and support services
Phone: 1800 664 262
Website: problemgambling.org.au
BeGambleAware
Information and support for problem gambling
Phone: 1300 858 858
Website: begambleaware.org
National Council on Problem Gambling
24/7 confidential helpline
Phone: 1800 522 4700
Website: ncpgambling.org
Self-Exclusion Options
If you need to take a break from lottery play, we offer several self-exclusion options:
Warning Signs
Be aware of these warning signs that may indicate problematic lottery playing:
Financial Signs
- Spending more than you can afford
- Borrowing money to play
- Hiding lottery expenses from family
- Neglecting bills to buy tickets
Emotional Signs
- Feeling anxious when not playing
- Mood swings related to wins/losses
- Lying about lottery activities
- Feeling guilty about playing
Behavioral Signs
- Playing more frequently than intended
- Chasing losses with bigger bets
- Neglecting work or family responsibilities
- Unable to stop or reduce playing
Our Commitment to You
Age Verification
We verify that all players are 18 years or older before allowing account creation.
Spending Controls
We provide tools to help you set and stick to spending limits.
Reality Checks
Regular reminders about time spent and money wagered on our platform.
Support Access
Easy access to help resources and support organizations.
Staff Training
Our team is trained to identify and assist customers who may need help.
Regulatory Compliance
We comply with all Australian responsible gaming regulations.